SHOP
Sale Gift Ideas For Fine Art Art Prints Art Glass Home + Kitchen Jewelry Furniture Lighting Switchplates Kaleidoscopes Judaica Garden Sticks Art Boxes Pewter Charms Classic Games INTERIOR DESIGN Artist Biography

Home

Gift Guides & Care

Our Staff Frequent Buyer Awards Work Here
About Us Events & Shows Contact or Visit Shop in Stowe Our History
Privacy Order Procesing Returns Packaging Tips Info for Artists

Stowe Craft - Design Internet Policies

Your satisfaction is our #1 goal & commitment.  These details outline how we fulfill your orders.

Confirming Your Order Details

We will keep you updated about your order by e-mail. You will always receive at least 2 e-mails from us.
First, within an hour, normally within a few minutes, you will receive an automated confirmation that we received your order.
Second, within 48 hours and often with a few hours, you will receive an update about your shipping status direct from one of us.

If you do not receive both of these e-mails please contact us
If your order is being sent via Federal Express, you will also receive a tracking number from them.

110% Price Assurance Policy

If you find a lower price on any items listed with a 110% price guarantee, either before or within ten days of purchase, we will refund you 110% of the difference.

The item must be offered for sale by an authorized dealer of the manufacturer, must be in stock and in new condition. All costs including shipping, and handling charges should be included in the price comparison. (note our free shipping policy). We cannot match prices listed in error on other sites, or close-out prices.

Please contact us by e-mail to request price matching under this policy.

You may also insert price match information while placing your order in the comments box (below the billing address). We will either match the price and process the order, or we will contact you for more details, or give you a chance to cancel if you prefer.

 

 

 

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.


Carriers

We use FederalExpress almost exclusively. We have found Federal Express to be the quickest, safest and most repsonsive shipper for our type of products. For some small items and for some international shipments we also use the US post office or UPS.


Some items like furniture and art will need to be delivered by truck.(Common Carrier) This delivery is normally left outside or on a loading dock. Delevery inside is an extra fee.


Another freight option we use for large pieces is "White Glove". This means your purchases are Blanket Wrapped and delivered and placed where you want it in your home or office.


Payment Processing

Accepted Methods of Payment

Credit Card (Visa, Master Card, American Express, Discover)
Check/Money Order
Stowe Craft Gift Certificates
Stowe Area Association Gift Certificates

NAVIGATE   FIND   ABOUT US   CUSTOMER SERVICE
 

Sitemap

Home

 

Sticks Furniture

Interior Design Ideas

Gift Ideas

Made in Vermont

What's on Sale

Product Care & FAQs

 

 

Art Shows & Events

About Us

Contact & Directions

Phone:

Toll Free 1-877-ILOVEVT

Local (802) 253-4693

 

Subscribe to our Monthly Newsletter

Privacy

Order Processing

Returns - Exchanges-Repairs

Shop 3 X and Earn Discounts


Copyright © 2010 Stowe Craft & Design. All rights reserved.

  HACKER SAFE certified sites prevent over 99.9% of hacker crime.